Sunrise Stor & Lock FAQ’s
Sunrise Stor & Lock offers 5×10, 10×10, 10×15, 10×20, and 10×30 drive-up units. All storage units are drive-up, which means you can pull your car up to your unit. We also offer boat, RV, work truck, and trailer parking. View available storage options.
The easiest way to figure out how much storage you need is to use the Sunrise Stor & Lock storage guide. This guide will help you determine the right size space for your needs.
Hazardous or flammable items are not allowed in storage units. You may not store food, anything perishable, or any controlled or illegal substances in your unit. See rental information.
Sunrise Stor & Lock offers drive-up, non-climate-controlled units. Most items can be stored in a non-climate-controlled facility, but for specialty items such as wine bottles or artwork, a climate-controlled unit may be a better fit. Learn more.
Indoor storage refers to standard drive-up storage units where you pull your car up to the unit, place items inside, and lock it. Outdoor storage refers to boat, RV, and vehicle storage kept in the open yard rather than inside a storage unit. View storage details.
Yes, all leases at Sunrise Stor & Lock are month to month. The lease period runs from the first day of the month to the last day of the month. If you move in during the middle of the month, your rent will be prorated for your initial rental period. See rental terms.
Access is available during business hours of 7:00 AM to 9:30 PM. If you need 24-hour access, please inquire directly with the office, as it can be made available. Learn more.
No, Sunrise Stor & Lock does not provide a dumpster on the property. Please take all items with you and dispose of trash off-site.
Your rental includes access to the storage unit in your lease and access to the facility. You must provide your own disc lock. Sunrise Stor & Lock also offers storage insurance for an additional charge. See rental details.
Yes, Sunrise Stor & Lock allows you to move up and down in size whenever you like. Your rental payments will be based on the rate of the unit you transfer into. View options.
Unit prices vary depending on the size you require and may adjust periodically based on market conditions. View current pricing.
Yes. Active-duty military receive a 10% discount off the quoted rate, and seniors over 65 are also entitled to a 10% discount. See rental specials.
Yes, Sunrise Stor & Lock charges a one-time $20 administrative fee when you rent a storage unit. Learn more.
Sunrise Stor & Lock accepts all major credit cards, checks, and ACH. Because it is a remote facility, it does not accept cash. Most people pay through the online portal. Pay online.
Yes, there is a kiosk on location that can be used to rent a unit, check a balance, and pay via credit card or ACH for monthly storage rent. Billing information.
Yes, Sunrise Stor & Lock can set up autopay on your account, and it will be charged on the first day of each month. Manage billing.
To make a payment online, visit the Sunrise Stor & Lock payment page.
If your payment is late, you may be charged a late fee and lose gate access. After 30 days past due, the unit may be overlocked. Continued nonpayment can result in additional lien fees, late fees, and auction-related expenses. See billing information.
Yes, Sunrise Stor & Lock has both video surveillance and gated access. Facility details.
You are responsible for providing your own lock. Sunrise Stor & Lock does not offer locks for sale on the premises and recommends using a disc lock. See rental details.
Your unit is unique to you. You keep the keys and control access. Sunrise Stor & Lock does not keep a copy of your keys or access your unit unless it is subject to a lien sale.
If you lose your key or access code, please call 812-438-9659. If you are the verified obligor on the unit, staff can help restore gate access or assist with lock removal.
No, Sunrise Stor & Lock is remotely managed and does not have set office hours. Staff can access the location within 60 minutes’ notice if needed. For emergencies, call 812-438-9659. Learn more.
You can rent a unit online, over the phone at 812-438-9659, or in person at the kiosk located at the front gate.
Yes, you can complete your rental online through the Sunrise Stor & Lock website.
Yes, once your rental is complete, you will receive an access code and can move in that same day. Start your rental.
Please bring your gate code and access instructions, a disc lock to secure your unit, and anyone who may need to help move your items, since the facility does not provide movers. Rental details.
No, because this is a drive-up facility and you can pull your vehicle directly up to your unit. See facility details.
Rentals are month to month. At minimum, you are required to rent for at least a monthly period. The lease renews automatically at the end of each rental period. Rental terms.
No, there is no prorating for an early move-out. There is no maximum rental period, and the lease will continue to renew monthly until you move out. See rental terms.
You must provide written notice of your intent to vacate. When you move out, completely empty the unit, sweep it clean, remove your lock, and send a photo of the empty unit to the main number by text or email. The move-out is complete only after the unit is confirmed empty and the lock is removed. Visit website.
Please consult your lease for the notice period required before moving out. If you cannot find your lease, contact the office for a copy. Visit website.
Storage is at your own risk, so insurance or a protection plan is strongly recommended. Sunrise Stor & Lock offers an affordable storage insurance option that can protect your goods with no deductible if you need to file a claim. Learn more.
Yes, Sunrise Stor & Lock offers storage insurance as an add-on to your monthly rental. See rental details.
Wrap furniture or electronics in plastic or cover them with a tarp before placing them in storage. Storage tips.
Yes, Sunrise Stor & Lock offers outdoor boat and RV parking. Large units such as 10×20, 10×25, and 10×30 may fit some cars, though door width and ceiling height may limit certain RV or boat storage options. View storage options.
Sunrise Stor & Lock offers drive-up, non-climate-controlled units. If you have highly sensitive items, a climate-controlled facility may be a better fit. If you are concerned about pest damage or humidity, storage insurance is strongly recommended.
You can contact Sunrise Stor & Lock by visiting the website, calling 812-438-9659, or emailing twalter@storageplususa.com.
Access is available daily from 7:00 AM to 9:30 PM for occupants in good standing. Additional hours may be granted upon request. Facility access details.
Standard hours are 7:00 AM to 9:30 PM. Twenty-four-hour access is available upon request. Learn more.
Management can only assist the individual or individuals named on the lease agreement.
If you need help after hours, call 812-438-9659 or email twalter@storageplususa.com. Visit website.
No, if you are not on the lease agreement, Sunrise Stor & Lock cannot assist you in retrieving personal items from the unit.
Sunrise Stor & Lock welcomes feedback and encourages customers to leave a Google review.